Get in touch with our team
Our support team is ready to help with account questions, verification, payments, technical issues or general feedback. Contact us for quick assistance with deposits, withdrawals, bonus enquiries, or site access problems. Support is responsive and can walk you through verification, file checks, or account updates. Use the channels below for the fastest response and keep your account details ready to speed up resolution. Keep your ID and transaction details ready to speed up any checks.
| Department | Contact |
|---|---|
| Customer support | [email protected] (live chat and email; help with deposits, withdrawals, verification) |
| General enquiries | [email protected] (company info, payments and policy questions) |
| Affiliate enquiries | [email protected] (partner sign-up and offers) |
| Phone | +1 312 847 2093 (available for urgent account or payment issues) |
| Working hours | 24/7 |
Contact by email
Email is the preferred contact method for detailed requests, account-related issues, or any situation that requires explanations or supporting documents. When you write, include a clear subject line, your account ID or username, and current contact details so we can process your case without delay. If possible, include a daytime phone number to help with clarification.
Submit your enquiry
Response Time
Our support team aims to respond promptly - most inquiries are answered within one business day. More complex matters, such as verification checks or payment investigations, can take longer depending on the specifics and required procedures. We'll keep you informed via email and live chat while we review your request and provide estimated timelines when available.
Feedback
We welcome your feedback, suggestions, and ideas to help improve our site. Please share what you like, what could be clearer, or any features you’d like to see added. All messages are reviewed carefully by our team and used to improve the service and overall user experience. Thank you for helping us make the site better for everyone.